Deleting your account from a website is not as easy as it seems

Casey Nolan

by - | 4 years ago
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23 Jan

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User submitted Cancel button illustration - Google ImagesIt is very easy to sign up at any website. Especially when it is a paid website, and they are offering you all kinds of goods and services, the perspective of “best friends forever” comes into play. Well, not literally. As it turns out, opting out/ cancelling your account/ membership is an entirely different experience for all kinds of users.

There are several reasons to the fact if someone says that he paid XYZ amount to a website and then they “scammed” him by charging his credit card after the payment duration was over. What’s worse is that these websites never notify the users at the time of charging their cards, bank accounts, or at the time of membership cancellation.

  • Terms of services and policies change:

99.99% websites always have this statement in their ToS agreement. “The company reserves the right to change its terms and conditions of services/ privacy policy” at any time without prior notice. They take this statement as an edge and then continue with billing the user.

In fact, billing is only one aspect of the online websites where you sign up. What about free networks? In such case, you are not liable to pay, but soon afterwards cancellation of your membership or account, you want their spam mails to end. While you can ask them politely not to include your email ID in their list, you can never rely on that.

“I wish I could quit you” statement takes a different meaning at the time of cancelling your account. I remember a few people who said that Hostgator charged them without their consent after the so-and-so payment period was over.

To be honest, Hostgator does charge a person’s credit/ debit card automatically at each renewal cycle to provide uninterrupted services, but they also mention that one can cancel his/her account only by writing an email to the staff. Now you have to make sure that they reply; otherwise you are counting on blind faith.

  • Deleting, cancelling and removing your account on a website is a different story for each network:

Some websites make it a breeze to cancel an account. Others have twisted policies and hard to get customer services representatives that are only there at the time of signing up. For this very purpose, you can and should log on to one of the following PC Mag suggested websites, to make sure where you’d stand as a particular website/ network’s member at the time of account cancellation, or account deletion:

Please share your stories without holding back on all the gory details through the comments section below. You can also write to us at techguy@infinarium.com and we’ll share your experience under anonymity for the sake of helping out other users from the World Wide Web community.

This entry was posted on Thursday, January 23rd, 2014 at 6:36 PM and is filed under Computers, How To. You can follow any responses to this entry through the RSS 2.0 feed.

Casey Nolan

About Casey Nolan

Hello everyone, I am Bilal Malik AKA 'Casey Nolan'; Head Editor and owner of 'Infinarium.Com'. For product reviews, article requests, recommendations, or if you just want to get something off your chest, send me an email at techguy@infinarium.com.

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